FAQ's

CLEANSING & CHARGING YOUR CRYSTALS

A guide

Why should I cleanse and charge my crystals?

Cleansing and charging your crystals before use removes any negative or stagnant energy.

Your crystals will be replenished and recharged ready to assist you in your spiritual journey in the best way possible.

Water

The most common way of cleansing with water is holding your crystal under running tap water for 30 seconds to 2 minutes.

You can also take your crystal to the beach or to a freshwater creek or swimming hole.

Let the power of water wash away the stagnant energy and replenish your crystals, ready for use again.

Fire

Fire is the most powerful way to cleanse your crystal.

Although a lot of people see fire as the elememt of destruction, its actually quite the opposite. Fire is the element of passion. By cleansing your crystals in fire, youre making room for new growth, new ideas and more passion in your life.

To cleanse your crystal in fire, simply pass your crystal through the candle flame 3 or 4 times.

Please take caution cleansing in fire as you can burn yourself easily.

Moonlight

The power of the moon is magical and potent.

Use the energy from the moonlight to cleanse and elevate your crystals energy.

Cleanse your crystals with moonlight by placing them either outside or by a window to sit overnight. Bymorning, your crystals will be fully charged, cleansed, and filled with lunar energy.

You can also make moonwater by placing a vessel of water in the moonlight overnight to capture the power of the moon.

Both these rituals are usually performed on a full moon, but you can chose any moon phase.

We reccomend not cleansing or charging your crystals during an eclipse as the energy is not stable and too chaotic. This will lead to bringing heavy and unwanted energy into your life.

Sunlight

Just like moonlight, you can cleanse and charge your crystals in with sunlight.

Simply place the crystal on a windowcil or outside on a sunny day.

Or do this at night before you go to bed so your crystal can have both the moonlight and morning sun shine down on it.

Smoke

Smoke cleansing is a beautiful and ancient way of cleansing that can be traced back to many cultures and religions.

You can smoke cleanse your crystals by burning either a bunch of herbs, insence sicks, loose, insence, and palo santo.

Each herb has a different purpose, so be sure to research and find what will work for you best.

Simply move your crystal into the smoke, and the stored energy will be removed.

Salt

Non-contact method: Fill a bowl with sea salt and place an empty glass into the centre of the bowl. Gig the glass into the salt so the glass is submerged. Place your crystal into the glass and leave it to work it's magic. Because of this being non-contact, it is going to take longer to work. So we recommend leaving it overnight.

Full contact method: Fill a bowl with salt and bury your crystal in the salt. Leave however long you desire, although we do nor ecommend leaving for too long as some crystals can react to salt.

After the cleansing period is over, simply remove the crystal from the salt and wipe off any residue. Throw out any salt that was used. It cannot be used again for anything because the energy is absorbed into the salt.

We recommend researching the affect salt will have on your crystal before you use the full contact method.

Sound

Cleanse your crystals using singing bowls.

Place your crystals around the signing bowl and gently strike the mallet to the bowl. Keep making beautiful sounds until you feel your crystals are cleansed.

We recommend not placing your crystals in the signing bowl, as the vibrations could possibly damage them.

General

Are our crystals ethically sourced?

At Fae Crystals we believe in providing quality pieces not at the cost of human rights or the environment.

All of our pieces are sourced ethically and hand picked with intention by us from a local wholesaler that shares the same morals and values.

How do I choose a crystal?

Crystals will always pull you towards them with their beautiful visuals. Once you read the properties and if it resonates, then its probably meant to be in your life. If you have a specific intention, we have a 'find your intention' collection on our home page.

If you purchase a crystals that we are selling multiples of, then your crystal will be intuitevly chosen for you and packed with intention by Jasmyne.

DM us on instagram @fae_crystals if you need any guidance finding a crystal.

Do we offer custom orders?

We don't currently offer custom orders, but if you have a type of crystal specifically in mind then we may be able to find it for you and put it in the shop.

If this is a service requested enough, then we may be able to bring you exactly what you're looking for through custom orders.

How will my order be packaged?

We love the planet and you. So we have chosen to package our orders wilth only eco friendly materials, and as little packaging as possible. We have put a lot of effort into finding sustainable packaging options that will relfect our brand and also leave you impressed after opening your order.

We encourage reusing our packaging when possible.

Here's a list of materials we're using:

Hex Wrap- A sustainable alternaitive for bubble wrap. Made only of Kraft paper, it is 100% recylclable and compostable.

Black Tissue Paper- 100% recycled.

Ecotape- Bio based tape made using natural rubber adhesive. Non-toxic and home compostable.

Hemp Cord- 100% Organic hemp. Biodegradable.

Mailing Box- Made from 99.9% post consumer materials. Recylcable and compostable.

Ecolables- Thermal labels (no ink needed). FSC certified and BPA free.

Shipping & Returns

Shipping

Australia Post- Domestic

Standard: $9, 2-8 Business days.

Express: $12, 1-4 Business days.

Free Express on orders over $150

Local pick-up

We are currently offering local pick-up from Hurstbridge, Melbourne.

If you choose local pick-up, an address will be sent to you in an email letting you know when your order is ready for pick-up.

Please note that this will not be an office/store address, but a residential address so we ask that you be respectful and only come when you are picking up an order.

Returns

If needing to return an item because of damage upon arrival, please email us within 24 hours of recieving your package.

You will have the option of either a full refund or the choice to pick a replacement crystal of the same price value.

Cancellation policy

We do not offer order canellation, all orders are final.

If you need to change the shipping address, please let us know within the first 48 hours of ordering and we will happily make that change for you.

If you have any further questions, please do not hesitate to contact us.

You can DM us on instagram @fae_crystals

or

Email us at shopfaecrystals@gmailcom